Welcome to Support
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Contact support via email. Replies within 1 - 4 hours |
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Chat with us live via Facebook Messenger. Replies within 1 hour |
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Step by Step checklist to getting started with RideConnect |
Step by Step guide to using RideConnect
Rider
Driver
OtherWhat can I do with RideConnect?
What is the handle in my profile?
What do I say in the message when I schedule a ride?
What if I don't want to share any of my information?
What are the privacy features available with RideConnect?
How much does it cost to get rides with RideConnect?
Does RideConnect offer any promotions, discounts or free rides?
How do RideConnect communities work?
How do I add drivers to my community?
How do I join a private rideshare community?
Do I have to add drivers to my community to get a ride?
I just want a car to pick me up. Will RideConnect do that?
I sent a ride request but no drivers responded. What do I do now?
I scheduled my ride but no one has offered me a ride. What do I do now?
I drive for Uber. What advantage do I have with RideConnect?
With RideConnect, am I an employee or a contractor?
What type of insurance do I need to have when I drive using RideConnect?
When I drive for RideConnect, what rate will I be charged on my income?
How much should I charge someone when they ask for a ride?
Am I required to charge riders?
Are there restrictions on who can drive with RideConnect?
I just want to give rides and get paid. Can I do that with RideConnect?
How do I reach customers with RideConnect?
As a driver, how do I use RideConnect private rideshare communities?
What's a typical example of how I can use RideConnect to make money?