Difference between revisions of "R0001" - RideConnect

Revision as of 15:12, 21 December 2016

R0001 - Users on Android Nougat 7.1.1 may experience registration issues


App Version: 1.0.2 Apollo	Platform: Android 7.1.1 Nougat
Released On: December 21st, 2016	Status: Valid/841

[edit]

Symptom
Reasons and Prerequisites
Solution or Workaround

When installing RideConnect on Google Pixel or Google Pixel XL, the user is unable to complete the registration process

The user installs RideConnect and completes their profile setup. When they are presented with the "Enable ridesharing" screen, they proceed instead of skipping.

Once the user uploads a picture of their car, the app saves the data but does not complete the registration.

The user is now stuck and is unable to use the app.


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-{{NoteHeader|1=R0001|2=Users on Android Nougat 7.1.1 may experience registration issues|3=1.0.2 Apollo | 4=Android 7.1.1 Nougat | 5=December 21st, 2016|6=Valid}}
+{{NoteHeader|1=R0001|2=Users on Android Nougat 7.1.1 may experience registration issues|3=1.0.2 Apollo | 4=Android 7.1.1 Nougat | 5=December 21st, 2016|6=Valid/841}}
 =Symptom=
+When installing RideConnect on Google Pixel or Google Pixel XL, the user is unable to complete the registration process
 =Reasons and Prerequisites=
+The user installs RideConnect and completes their profile setup. When they are presented with the "Enable ridesharing" screen, they proceed instead of skipping.
+Once the user uploads a picture of their car, the app saves the data but does not complete the registration.
+The user is now stuck and is unable to use the app.
 =Solution or Workaround=