Frequently Asked Questions
|Can I carpool using RideConnect?|
| The current version of RideConnect does not have a carpool function. However you can schedule back to back rides and achieve the same results.
|Is there a charge to use RideConnect?|
| RideConnect is a free transportation management platform for transportation service providers. The app is a FREE download from the app store and play store. You do not need to pay to use the RideConnect app.
|Is there a web version of RideConnect?|
|RideConnect is only available as a smartphone app for scheduling, hailing and operating transportation services.|
|How do I delete my profile?|
|You may delete your profile from your app settings or by contacting customer service from the link below.|
|What is Customize RideConnect?|
|You may tune the RideConnect app to be more useful and applicable to your needs by customizing it.|
|I accidentally deleted my profile. What do I do?|
|Once you have deleted your profile you will have to create a new profile. A deleted profile cannot be recovered.|
|Can I schedule rides for my riders?|
| Yes. As a service provider, you can help your customers who are in your community by scheduling rides on their behalf.
|Contact support via email. Replies within 1 - 4 hours|
|Chat with us live via Facebook Messenger. Replies within 1 hour|
|Step by Step checklist to getting started with RideConnect|
|Download RideConnect and see how it can benefit you||Tweet this page|