Difference between revisions of "During registration, I am unable to enter my security code confirmation"
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{{HowToHeader | {{HowToHeader | ||
− | |1= | + | |1=You are registering for the app but when you wish to set your security code, you are unable to do so |
− | |2= | + | |2=During the registration process, you need to secure your profile by selecting a security code and confirming it. However if you have changed the phone text size in your phone settings, this could prevent you from proceeding. |
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− | During the registration process, you need to secure your profile by selecting a security code and confirming it. However if you have changed the phone text size in your phone settings, this could prevent you from proceeding. | + | |
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#Locate the display/screen settings and identify the setting for text size | #Locate the display/screen settings and identify the setting for text size | ||
#Ensure that it is not set to the largest size | #Ensure that it is not set to the largest size | ||
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+ | |3=Sometimes the phone screen size prevents you from entering the security code correctly | ||
+ | }} | ||
{{Ask|{{fullurl:{{PAGENAMEE}}}}}} | {{Ask|{{fullurl:{{PAGENAMEE}}}}}} | ||
[[Category: 1.0-Apollo]] | [[Category: 1.0-Apollo]] |
Revision as of 17:07, 2 February 2018
You are registering for the app but when you wish to set your security code, you are unable to do so | |
During the registration process, you need to secure your profile by selecting a security code and confirming it. However if you have changed the phone text size in your phone settings, this could prevent you from proceeding.
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Sometimes the phone screen size prevents you from entering the security code correctly |
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