Frequently Asked Questions
Can I carpool using RideConnect? |
The current version of RideConnect does not have a carpool function. However you can schedule back to back rides and achieve the same results.
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Is there a charge to use RideConnect? |
RideConnect is a free transportation management platform for transportation service providers. The app is a FREE download from the app store and play store. You do not need to pay to use the RideConnect app.
If you wish to use premium features, a subscription plan is required. |
Is there a web version of RideConnect? |
RideConnect is only available as a smartphone app for scheduling, hailing and operating transportation services. |
How do I delete my profile? |
You may delete your profile from your app settings or by contacting customer service from the link below. |
What is Customize RideConnect? |
You may tune the RideConnect app to be more useful and applicable to your needs by customizing it. |
I accidentally deleted my profile. What do I do? |
Once you have deleted your profile you will have to create a new profile. A deleted profile cannot be recovered. |
Can I schedule rides for my riders? |
Yes. As a service provider, you can help your customers who are in your community by scheduling rides on their behalf.
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Contact support via email. Replies within 1 - 4 hours | |
Chat with us live via Facebook Messenger. Replies within 1 hour | |
Step by Step checklist to getting started with RideConnect |
Download RideConnect and see how it can benefit you | Tweet this page |