Difference between revisions of "Version 1.6 Help Site"
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− | + | ==Help and Support == | |
− | = | + | = Intro = |
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− | + | |style="text-align:center;" | [[File:001-downloading.png|100px|link=Download and Install RideConnect| Download]] | |
− | + | |style="text-align:center;" | [[File:002-location-pin.png|100px|link=Providing Ride Services Using RideConnect | Driver Profile]] | |
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− | + | ! style="height:25px; width:25px; text-align:center;" |[[Download and Install RideConnect | Download]] | |
− | + | ! style="height:25px; width:25px; text-align:center;" |[[Providing Ride Services Using RideConnect | Driver Profile]] | |
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− | | | + | |style="text-align:center;" | [[File:003-map.png|100px|link=Looking at the RideConnect application|Application Walkthru]] |
− | | | + | |style="text-align:center;" | [[File:004-phone-book.png|100px|link=How to build and grow your rideshare Community using only your phone book|Community: Phone Book]] |
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− | ! style="height: | + | ! style="height:25px; width:25px; text-align:center;" |[[Looking at the RideConnect application|Application Walkthru]] |
− | ! style="height: | + | ! style="height:25px; width:25px; text-align:center;" |[[How to build and grow your rideshare Community using only your phone book|Community: Phone Book]] |
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− | |style="text-align:center;" | [[File: | + | |style="text-align:center;" | [[File:005-facebook.png|100px|link=How to build and grow your rideshare Community using Facebook |Community: Facebook]] |
− | |style="text-align:center;" | [[File: | + | |style="text-align:center;" | [[File:006-group.png|100px|link=Extending your community with Channels|Channels]] |
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+ | ! style="height:25px; width:25px; text-align:center;" |[[How to build and grow your rideshare Community using Facebook|Community: Facebook]] | ||
+ | ! style="height:25px; width:25px; text-align:center;" |[[Extending your community with Channels|Channels]] | ||
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− | = | + | = Guides = |
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− | + | |style="text-align:center;" | [[File:001-answers.png|100px|link=Guides for industry specific needs|Industry Specific]] | |
− | + | |style="text-align:center;" | [[File:002-conversation.png|100px|link=Guides for community and social users of RideConnect|Social]] | |
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− | |style="text-align:center;" | [[File: | + | ! style="height:25px; width:25px; text-align:center;" |[[Guides for industry specific needs|Industry Specific]] |
− | |style="text-align:center;" | [[File: | + | ! style="height:25px; width:25px; text-align:center;" |[[Guides for community and social users of RideConnect|Social]] |
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+ | |style="text-align:center;" | [[File:003-tie.png|100px|link=Guides for corporate and enterprise users of RideConnect|Enterprise]] | ||
+ | |style="text-align:center;" | [[File:Taxi-driver.png|100px|link=Guides for rideshare operators and drivers|Rideshares]] | ||
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+ | ! style="height:25px; width:25px; text-align:center;" |[[Guides for corporate and enterprise users of RideConnect|Enterprise]] | ||
+ | ! style="height:25px; width:25px; text-align:center;" |[[Guides for rideshare operators and drivers|Rideshares]] | ||
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− | = | + | = Q&A = |
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− | + | |style="text-align:center;" | [[File:Security.png|100px|link=Privacy and Security Frequently Asked Questions|Privacy and Security]] | |
− | + | |style="text-align:center;" | [[File:Location.png|100px|link=Availability Frequently Asked Questions|Availability]] | |
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− | |style="text-align:center;" | [[File: | + | ! style="height:25px; width:25px; text-align:center;" |[[Privacy and Security Frequently Asked Questions|Privacy and Security]] |
− | |style="text-align:center;" | [[File: | + | ! style="height:25px; width:25px; text-align:center;" |[[Availability Frequently Asked Questions|Availability]] |
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+ | |style="text-align:center;" | [[File:Faq (1).png|100px|link=Frequently Asked Questions]] | ||
+ | |style="text-align:center;" | [[File:Taxi-driver.png|100px|link=Questions often asked by drivers|Drivers]] | ||
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+ | ! style="height:25px; width:25px; text-align:center;" |[[Frequently Asked Questions]] | ||
+ | ! style="height:25px; width:25px; text-align:center;" |[[Questions often asked by drivers|Drivers]] | ||
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+ | |style="text-align:center;" | [[File:004-hitchhiker.png|100px|link=Questions often asked by riders|Riders]] | ||
+ | |style="text-align:center;" | [[File:005-shield-1.png|100px|link=Liability and Safety Frequently Asked Questions|Liability and Safety]] | ||
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+ | ! style="height:25px; width:25px; text-align:center;" |[[Questions often asked by riders|Riders]] | ||
+ | ! style="height:25px; width:25px; text-align:center;" |[[Liability and Safety Frequently Asked Questions|Liability and Safety]] | ||
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+ | = Info = | ||
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+ | ==Current Stable Version== | ||
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+ | {{Current Version}} | ||
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+ | ==Feature List== | ||
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+ | {{Current Feature List}} | ||
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<headertabs /> | <headertabs /> | ||
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+ | {{ContactUs}} | ||
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+ | {{Ask|{{fullurl:{{PAGENAMEE}}}}}} | ||
+ | [[Category: 1.6-Apollo]] |
Latest revision as of 17:30, 28 April 2020
Help and Support
[edit]
Current Stable Version
App Family | Apollo |
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Release | 1.6 (Apollo) |
Feature List
RideConnect 1.6 (Apollo) Feature Highlights
Schedule rides and plan travel |
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Request a ride with drivers in the community and channel by scheduling them ahead of time, or sending a ride hail |
Source phone book contacts into the rideshare community |
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For maximum privacy, drivers and riders can control their relationship by using their phone book to automatically generate their rideshare network. Riders and drivers can easily remove someone from a their community by simply deleting the phone number associated with the person |
Use channels to extend the rideshare to people outside the private community |
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Reach more customers by creating an opt-in channel. With a channel code, anyone can join and request rides with drivers from their service provider. Riders and other users can promote a channel by freely sharing the code with their community |
Manage the community and block anyone who shouldn't be ridesharing within it |
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Keep the quality of the rideshare community high by blocking users, thereby keeping them from sharing rides within the community |
Snooze scheduled rides |
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When riders have scheduled rides with a driver, the driver can snooze them so that they will be reminded about the ride in time. This way the driver can prioritize rides and be more effective |
Negotiate and confirm rides with the in app communicator |
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The road to a better ride sharing experience is when the rider and driver can speak to one another using the in-built communicator to discuss the ride, rates, timing, destination and other details before agreeing to the ride |
Indicate the cash fare for the ride |
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Drivers can charge an appropriate fare for the rides they give and get paid by the rider in cash. Riders can review ride offers from multiple drivers, compare the cash fare being charged directly to them and choose the best deal for their needs |
Promote drivers within the community |
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When a rider extends and expands their own community of riders, the service providers that they favor will be available to them and can be scheduled for ride |
Review ride history |
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Drivers and riders can review the history of their rides, how much was paid and other details |
Schedule rides on behalf of customers |
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Drivers can assist their customers by setting up the ride details on their behalf, thereby making their service more accessible and convenient |
Visually review the ride before making an offer |
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Drivers can review the details of a ride request from a rider before making an offer |
Track the progress of the ride |
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Contact support via email. Replies within 1 - 4 hours | |
Chat with us live via Facebook Messenger. Replies within 1 hour | |
Step by Step checklist to getting started with RideConnect |
Download RideConnect and see how it can benefit you | Tweet this page |