Difference between revisions of "R0002"
| Line 5: | Line 5: | ||
| − | =[[File:Warning.png|20px|link=]] | + | =[[File:Warning.png|20px|link=]] Issue= |
| Line 11: | Line 11: | ||
| − | =[[File:Checklist.png|20px|link=]] | + | =[[File:Checklist.png|20px|link=]] Reason= |
| Line 19: | Line 19: | ||
| − | =[[File:checked.png|20px|link=]] | + | =[[File:checked.png|20px|link=]] Fix= |
Revision as of 15:49, 21 December 2016
R0002 - Some customers of TWC may experience connectivity issues when using RideConnect
| App Version: All | Platform: All | Released On: December 21st, 2016 | Status: Valid |
[edit]
Issue
Reason
FixWhen using RideConnect on Wi-Fi and the provider is TWC, a user may experience connectivity issues
The user is connected to Wi-Fi that is provided by TWC. As a result, RideConnect is unable to connect to our servers intermittently and displays error messages
The user is unable to use the app
Disconnect from the TWC Wi-Fi and wait for up to a minute. Then try again using Wi-Fi from another provider or using mobile data.
You should be able to use RideConnect.
|
Download RideConnect and see how it can benefit you | 
|
Tweet this page |