Actions

Difference between revisions of "Availability Frequently Asked Questions"

 
Line 38: Line 38:
  
  
[[link | Ridesharing guide for Drivers]]
+
Please take a look at our [[Guides for industry specific needs | industry specific guides]] for a detailed walk-through on how to use RideConnect.
 
+
[[link | Ridesharing guide for Riders]]
+
  
  

Latest revision as of 17:16, 28 April 2020

What can I do with RideConnect?
RideConnect has been built to enable you to manage your transportation business, offer transportation to your customers and earn money for the services you offer. RideConnect is a single app for both drivers and riders. What this means is that your customers can schedule rides with your service ahead of time or hail rides when they need it.


Please take a look at our industry specific guides for a detailed walk-through on how to use RideConnect.


How do I use RideConnect?
RideConnect is meant to be used on your smartphone in order to operate your transportation business, or to obtain rides from someone in your community who offers transportation.


In order to use RideConnect, you will need to:


  1. Obtain the app from the app store or the play store
  2. Register and give permission to access your phone book


Then if you are going to use RideConnect as a service operator:


  1. Enable your driver profile so that you can give rides
  2. Create a channel so that you can reach people who are not part of your private community
  3. Announce your availability to your community, and share your channel code to your customers


If you are going to use RideConnect as a rider:


  1. If a service provider introduced you to RideConnect, then look out for an invitation from them to join their channel
  2. Optionally, use the code they gave you to join their channel
  3. Invite your friends and family to rideshare with you and the service providers that you get rides with
  4. Schedule your rides on the RideBoard with your service provider or hail a ride if you need one immediately


Please take a look at our industry specific guides for a detailed walk-through on how to use RideConnect.


Is RideConnect in my area?
RideConnect enables service providers to operate their business for their customers. We have service providers using RideConnect globally. In case you do not know of any in your area, you can do the following:


  1. Introduce RideConnect to service providers in your area so that you can schedule your rides with them easily and with no hassle
  2. Look at our latest service provider map to see where operators are available


How does RideConnect work with charity organizations?
Please take a look at our industry specific guides for a detailed walk-through on how to use RideConnect with charity organizations.



Email1.png Contact support via email. Replies within 1 - 4 hours
Chat1.png Chat with us live via Facebook Messenger. Replies within 1 hour
Checklist.png Step by Step checklist to getting started with RideConnect


Download.png Download RideConnect and see how it can benefit you
Twitter.png Tweet this page