Questions often asked by drivers
|Is this like Uber of Lyft?|
| Unlike rideshare operators such as Uber and Lyft, RideConnect enables you to offer your rideshare to your customers. RideConnect is a platform on which you may operate your rideshare for your customers in a fashion that makes sense to you, at prices that you set for your service.
|Can I have regional exclusivity with RideConnect?|
| On the RideConnect platform, the service that you choose to operate can be as private as you make it. If you wish to customize the app and brand it with your service, you may do so with our premium features.
|Can I really set my rates?|
|Can I charge for my rides with in app payments?|
|When you offer a ride to one of your customers, you may negotiate your cash rate that you wish to charge for your service. At the end of the ride, your customer will have to pay you in cash. RideConnect does not collect the payment for you, nor does RideConnect take any part of the payment that you have earned from your customer.|
|Can I set my brand and logo in the app?|
| If you wish to customize the app and brand it with your service, you may do so with our premium features.
|Do I have to scan my phone contacts?|
| The phone book is an integral part of your private community. In order to maintain the highest level of privacy, you will have to give access to scan your phone book. However the contacts in your phone book are only reviewed to determine who else in your community also uses RideConnect in order to automatically build out your ridesharing network.
|Can I use RideConnect in my branding?|
|Please refer to our Press Kit for the officially approved usages of our brand, logo, marque and names in any marketing.|
|What is Customize RideConnect?|
|You may tune the RideConnect app to be more useful and applicable to your needs by customizing it.|
|Does RideConnect take a cut per ride?|
|No, RideConnect does not take a cut out of your earnings. Drivers set rates and can customize their rates or even set the rate to free.|
|How do drivers sign up?|
| With RideConnect, service providers can offer their transportation services to their customers. If you wish to offer transportation services to your customers, you may do so either through an existing service provider or directly.
|Can I schedule rides for my riders?|
| Yes. As a service provider, you can help your customers who are in your community by scheduling rides on their behalf.
|Contact support via email. Replies within 1 - 4 hours|
|Chat with us live via Facebook Messenger. Replies within 1 hour|
|Step by Step checklist to getting started with RideConnect|
|Download RideConnect and see how it can benefit you||Tweet this page|