Difference between revisions of "Welcome to Support"

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= [[File:Earth1.png|20px|link=]] FAQ =
= [[File:Earth1.png|20px|link=]] FAQ =
'''''Version 1.5 is coming in summer 2019 with new features'''''
'''''Version 1.5 is coming in June 2019 with new features'''''
[[How do I use RideConnect? | Interactive Guide]]
[[How do I use RideConnect? | Interactive Guide]]

Revision as of 18:43, 10 June 2019


Version 1.5 is coming in June 2019 with new features

Interactive Guide

How does RideConnect work?

Version 1.2 Release Notes

Who we are

Download RideConnect

I can't find any available username

How do I change my email address?

How do I change my profile information?

How do I change my security code?

How do I setup a rideshare for my company?

How do I get started using RideConnect?

Is RideConnect for long distance rides?

Is it legal to use RideConnect to give rides?

What is the difference between green and orange contacts?

Can I carpool with RideConnect?

I'm not receiving the SMS to activate the app. How can I activate my phone?

During registration, I am unable to enter my security code confirmation

Can I really make money using RideConnect?

Can I use the same email address with two different RideConnect accounts?

Is my account private?

How do I use two accounts on the same device?

Can I use RideConnect without an internet connection?

Can I use RideConnect on the web?

Can I use RideConnect on more than one phone using the same account?

Is RideConnect a taxi service?

If I drive using the RideConnect app, what is my relationship with RideConnect Inc?

Where all am I allowed to use RideConnect?

I need a ride somewhere ...

How do I connect with students that need a ride?

Can I split the cost of the ride with my rider/driver?

How can I use RideConnect to raise funds for charities?

Can I promote drivers to people who want a ride in there community?

Will I be charged when I send voice messages to other users through RideConnect?

I am interested in using RideConnect in my country/city/neighborhood. How we can cooperate?

Can I use the app without enabling location access?

Known Issues

RideConnect Tips & Tricks

Watch our explainer video

RideConnect is the go-to smartphone platform with which you can create your own rideshare, hail a ride or develop private rideshare communities.

This means that anyone can setup their own car service company, order car service, schedule rides and much much more from one app.

Read More ...

RideConnect 1.2 (Apollo) Feature Highlights

Smartphone-3.png Hail a ride
Send a ride hail to all drivers in your rideshare channels, or the entire RideConnect ecosystem, who are within a set distance from you
Dollar-bill.png Receive Ride Hails or Make Ride Offers
Receive ride hails from riders in your channels, or from the entire RideConnect ecosystem. Make offers on scheduled rides from the RideBoard. Make money by charging for rides. RideConnect does not charge fees per ride
Calendar.png Schedule a ride
Plan you rides ahead of time by scheduling them with specific drivers, your private community or within your rideshare channel
Team.png My Community
See who's in your rideshare community, block and mute individuals with whom you don't want to rideshare
Money.png Create Private Rideshare Channels
Create rideshare channels for your work colleagues, football league or meetup group or even customers. Keep them separate and rideshare with a purpose
Location.png Ride Tracking
Monitor your ride from the commencement to the pickup on to the drop off
Walkie-talkie.png Walkie-Talkie
Skip phone calls and instead talk to your rider or driver using the built in walkie-talkie during a ride
Security.png Privacy Settings
Choose which drivers or riders can see your scheduled rides or driver availability. Use a username and give yourself an alter ego. Block people in your community from ridesharing with you, or even block their network of ride sharers. Request background checks from drivers to vet them more thoroughly
Handshake.png Billing and Rates
Drivers and Riders can announce what they're willing to pay or charge for a ride on the RideBoard

Email1.png Contact support via email. Replies within 1 - 4 hours
Chat1.png Chat with us live via Facebook Messenger. Replies within 1 hour
Checklist.png Step by Step checklist to getting started with RideConnect

Download.png Download RideConnect and see how it can benefit you
Twitter.png Tweet this page