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Difference between revisions of "Welcome to Support"

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= [[File:Team.png|20px|link=]] Rider =
 
  
  
[[Known Issues]]
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<div class="mw-collapsible mw-collapsed" style="color:red;">RideConnect is the go-to smartphone platform with which you can create your own rideshare, hail a ride or develop private rideshare communities.
  
[[Tips & Tricks | RideConnect Tips & Tricks]]
 
  
[Http://tosto.re/RideConnect Download RideConnect]
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<div class="mw-collapsible-content">This means that anyone can setup their own car service company, order car service, schedule rides and much much more from one app.
  
[[What can I do with RideConnect?]]
 
  
[[Is RideConnect like Uber?]]
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[[Highlights|Read More ...]]
  
[[What is the handle in my profile?]]
 
  
[[What do I say in the message when I schedule a ride?]]
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</div></div>
  
[[What if I don't want to share any of my information?]]
 
  
[[What are the privacy features available with RideConnect?]]
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{| class="wikitable"
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| <div align="center"><youtube width=300>ktjXy150yMU&t=14s</youtube></div>
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|-
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! style="text-align:center;" | Watch our explainer video
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|}
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= [[File:Team.png|20px|link=]] Rider =
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[Http://tosto.re/RideConnect Download RideConnect]
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[[What can I do with RideConnect?]]
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[[Is RideConnect like Uber? | Is RideConnect like Uber/Lyft/Via etc.?]]
  
 
[[Where can I use RideConnect?]]
 
[[Where can I use RideConnect?]]
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[[How do RideConnect communities work?]]
 
[[How do RideConnect communities work?]]
 
[[How do I add drivers to my community?]]
 
 
[[How do I join a private rideshare community?]]
 
 
[[Do I have to add drivers to my community to get a ride?]]
 
  
 
[[I just want a car to pick me up. Will RideConnect do that?]]
 
[[I just want a car to pick me up. Will RideConnect do that?]]
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[[I scheduled my ride but no one has offered me a ride. What do I do now?]]
 
[[I scheduled my ride but no one has offered me a ride. What do I do now?]]
  
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= [[File:GearShifter.png|20px|link=]] Driver =
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[[What is the handle in my profile?]]
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[[What do I say in the message when I schedule a ride?]]
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[[What if I don't want to share any of my information?]]
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[[What are the privacy features available with RideConnect?]]
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[[How do I add drivers to my community?]]
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[[How do I join a private rideshare community?]]
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[[Do I have to add drivers to my community to get a ride?]]
  
 
[[Known Issues]]
 
[[Known Issues]]
  
[[Tips & Tricks | RideConnect Tips & Tricks]]
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{{#switchtablink: Riders|RideConnect Tips & Tricks for riders|Tips & Tricks}}
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= [[File:GearShifter.png|20px|link=]] Driver =
  
 
[Http://tosto.re/RideConnect Download RideConnect]
 
[Http://tosto.re/RideConnect Download RideConnect]
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[[What can I do with RideConnect?]]
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[[I drive for Uber. What advantage do I have with RideConnect?]]
 
[[I drive for Uber. What advantage do I have with RideConnect?]]
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[[What type of insurance do I need to have when I drive using RideConnect?]]
 
[[What type of insurance do I need to have when I drive using RideConnect?]]
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[[Are there restrictions on who can drive with RideConnect?]]
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[[What's a typical example of how I can use RideConnect to make money?]]
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[[When I drive for RideConnect, what rate will I be charged on my income?]]
 
[[When I drive for RideConnect, what rate will I be charged on my income?]]
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[[Am I required to charge riders?]]
 
[[Am I required to charge riders?]]
 
[[Are there restrictions on who can drive with RideConnect?]]
 
  
 
[[I just want to give rides and get paid. Can I do that with RideConnect?]]
 
[[I just want to give rides and get paid. Can I do that with RideConnect?]]
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[[As a driver, how do I use RideConnect private rideshare communities?]]
 
[[As a driver, how do I use RideConnect private rideshare communities?]]
  
[[What's a typical example of how I can use RideConnect to make money?]]
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[[How will I build my community if I just started driving?]]
  
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[[Can I drive for multiple communities?]]
  
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[[How do I know a fair amount to charge a rider?]]
  
= [[File:Earth1.png|20px|link=]] Other =
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[[How much money can I make?]]
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[[How many years of driving experience do I need?]]
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[[How will I receive payment?]]
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[[Will I need a special permit to drive?]]
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[[How much do I pay you?]]
  
 
[[Known Issues]]
 
[[Known Issues]]
  
[[Tips & Tricks | RideConnect Tips & Tricks]]
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{{#switchtablink: Riders|RideConnect Tips & Tricks for riders|Tips & Tricks}}
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= [[File:Earth1.png|20px|link=]] Other =
  
 
[Http://tosto.re/RideConnect Download RideConnect]
 
[Http://tosto.re/RideConnect Download RideConnect]
  
 
[[What can I do with RideConnect?]]
 
[[What can I do with RideConnect?]]
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[[How do I setup a rideshare for my company?]]
 
[[How do I setup a rideshare for my company?]]
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[[Can I carpool with RideConnect?]]
 
[[Can I carpool with RideConnect?]]
  
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[[Known Issues]]
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{{#switchtablink: Riders|RideConnect Tips & Tricks for riders|Tips & Tricks}}
  
  
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{{Ask|{{fullurl:{{{{PAGENAMEE}}}}}}
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{{Ask|{{fullurl:{{PAGENAMEE}}}}}}
 
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[[Category: 1.0-Apollo]]
 
[[Category: 1.0-Apollo]]

Revision as of 23:57, 5 January 2017

Banner.jpg


Email1.png Contact support via email. Replies within 1 - 4 hours
Chat1.png Chat with us live via Facebook Messenger. Replies within 1 hour
Checklist.png Step by Step checklist to getting started with RideConnect



RideConnect is the go-to smartphone platform with which you can create your own rideshare, hail a ride or develop private rideshare communities.


This means that anyone can setup their own car service company, order car service, schedule rides and much much more from one app.


Read More ...



Watch our explainer video


[edit]


RideConnect 1.6 (Apollo) Feature Highlights

24-hours.png Schedule rides and plan travel
Request a ride with drivers in the community and channel by scheduling them ahead of time, or sending a ride hail
004-phone-book.png Source phone book contacts into the rideshare community
For maximum privacy, drivers and riders can control their relationship by using their phone book to automatically generate their rideshare network. Riders and drivers can easily remove someone from a their community by simply deleting the phone number associated with the person
Qr.png Use channels to extend the rideshare to people outside the private community
Reach more customers by creating an opt-in channel. With a channel code, anyone can join and request rides with drivers from their service provider. Riders and other users can promote a channel by freely sharing the code with their community
Checked.png Manage the community and block anyone who shouldn't be ridesharing within it
Keep the quality of the rideshare community high by blocking users, thereby keeping them from sharing rides within the community
Calendar.png Snooze scheduled rides
When riders have scheduled rides with a driver, the driver can snooze them so that they will be reminded about the ride in time. This way the driver can prioritize rides and be more effective
Handshake.png Negotiate and confirm rides with the in app communicator
The road to a better ride sharing experience is when the rider and driver can speak to one another using the in-built communicator to discuss the ride, rates, timing, destination and other details before agreeing to the ride
Pricing.png Indicate the cash fare for the ride
Drivers can charge an appropriate fare for the rides they give and get paid by the rider in cash. Riders can review ride offers from multiple drivers, compare the cash fare being charged directly to them and choose the best deal for their needs
Promotion.png Promote drivers within the community
When a rider extends and expands their own community of riders, the service providers that they favor will be available to them and can be scheduled for ride
Invoice.png Review ride history
Drivers and riders can review the history of their rides, how much was paid and other details
006-group.png Schedule rides on behalf of customers
Drivers can assist their customers by setting up the ride details on their behalf, thereby making their service more accessible and convenient
Curriculum.png Visually review the ride before making an offer
Drivers can review the details of a ride request from a rider before making an offer
Mapandpin.png Track the progress of the ride
  1. Drivers can track the pickup location of their rider in real time. If the rider has to move from their original pickup location, the app updates the rider so that there are no missed connections
  2. Riders can track their drivers when they are en route during a ride
  3. Driver and riders can send voice messages to one another in-app during the ride to confirm the pickup location and vehicle identification


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