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Difference between revisions of "I can't find any available username"

 
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If you believe the username you're trying to use is unique but you are getting an error, email us at [mailto:info@rideconnect.com our support line] and we can take a look.
 
If you believe the username you're trying to use is unique but you are getting an error, email us at [mailto:info@rideconnect.com our support line] and we can take a look.
|3=Select a user name that identifies your ride share to your customers so that there's no confusion
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|3=Take a look at our [[How do I use RideConnect? | Interactive Guide]] to learn more
 
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{{Ask|{{fullurl:{{PAGENAMEE}}}}}}
 
{{Ask|{{fullurl:{{PAGENAMEE}}}}}}
 
[[Category: 1.0-Apollo]]
 
[[Category: 1.0-Apollo]]

Latest revision as of 14:38, 4 February 2018

Question.png You wish to use a username but you are unable to proceed because you are receiving an error message
Aha.png The username is unique combination of letters and numbers that you use to identify yourself within the system. Even though your personal information may remain hidden from anyone to whom you aren't directly connected, you can use the username to identify yourself to everyone in the RideConnect system.


Username guidelines.png


RideConnect usernames must be:


  • Unique - you can't share the same username with someone else
  • 10 characters long - you can use a combination of letters and numbers, but your username can't be more than 10 characters long
  • Valid - You can't use offensive words as a username


When you are selecting a username, if you get an error, this means that someone has already selected that username.


If you believe the username you're trying to use is unique but you are getting an error, email us at our support line and we can take a look.

Icon.png Take a look at our Interactive Guide to learn more
Download.png Download RideConnect and see how it can benefit you
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