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| − | [[Category: Guides]] | + | #redirect [[Welcome to Support]] |
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| − | ==Welcome to RideConnect==
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| − | Sharing rides doesn't need to be overwhelming. This guide will help you get to sharing your car or sharing rides. We’ll also offer tips for how you can use RideConnect in your daily life, expanding your ride sharing community, and making sure your requests get to the right drivers.
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| − | In this guide, you'll learn how to:
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| − | #Register for RideConnect
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| − | #Enable ride sharing
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| − | #Create your first post
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| − | #Request a ride
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| − | #Manage the ride process
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| − | If you have any questions that are not addressed in this guide, RideConnect offers a variety of valuable resources for getting started, including our [[Video Index|video index]], a [[Glossary|glossary of terms]], a searchable [[Guides|Knowledge Base of how-to and troubleshooting articles]] and a helpful support team.
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| − | Now, let’s get started.
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| − | ==The Basics==
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| − | RideConnect is a smartphone application that works on iPhones and most Android based phones.
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| − | To make sure that RideConnect works properly on your phone, you should apply all the latest system updates that are available for your phone.
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| − | Before you watch our tutorial videos, you’ll need a current browser on your phone or computer, such as Firefox, Chrome or Safari.
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| − | ===Terms of Service===
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| − | When you create a RideConnect profile, you agree to comply with all anti-spam regulations and RideConnect's [[Terms and Conditions|Terms Of Service]]. Be mindful of these guidelines as you’re getting started:
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| − | *RideConnect does not maintain your social network. The inclusion or exclusion of people into your social network is entirely controlled by you. When you add people to your Facebook profile, or save someone's number into your contact list on your phone, they become available to share rides with so long as they have also saved your number into their contact list.
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| − | ==Downloading and Registering==
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| − | RideConnect is presently in a [http://beta.rideconnect.com closed beta program], for which you may [http://beta.rideconnect.com sign up].
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| − | RideConnect will be available on the latest iOS and Android releases, and can be downloaded from Google Play and the Apple app store.
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| − | Once RideConnect has been installed on your smartphone, you will have to register your handset in order to share rides.
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| − | During the registration process, you will have to provide some information about yourself, agree to our [[Terms and Conditions]] and then connect your social networks. Doing so will be bound by our [[Project:Privacy_policy|Privacy Statement]].
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| − | ===Registration Process===
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| − | The registration process for RideConnect takes only a few seconds to complete, after which you can begin ride sharing.
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| − | First, your smartphone has to be validated. We do this because we want you to have a safe and reliable ride sharing experience.
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| − | Next, you need to setup your social networks. This helps to speed up the process because your profile is created from there information in your Facebook profile.
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| − | In case you choose to not connect your Facebook, that's alright. However you'd have to enter all your profile information manually when you create it.
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| − | Once you've finished connecting your social network, you need to complete your profile, which may already be partially filled out. During this step, you can change your photo, select your [[Handle|handle]] and pick your security code.
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| − | Finally, if you have a car, you can turn on sharing with your social network. In doing so, your friends and other people on your social network can ask you for a ride.
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| − | That's it. You're now registered. Be sure to share RideConnect with your friends.
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| − | ===Information That We Need From You===
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| − | RideConnect strives to maintain your privacy to the greatest extent possible while still being able to provide you with a quality ride sharing experience.
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| − | The below table shows the information that we need, and the information that's nice to have.
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| − | {| class="wikitable" style="text-align: center;"
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| − | !colspan="3"|Information Required to use RideConnect
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| − | |-
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| − | |Required
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| − | |Nice to Have
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| − | |-
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| − | |Phone Number
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| − | |X
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| − | |-
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| − | |Handle
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| − | |X
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| − | |-
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| − | |First/Last Name
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| − | |X
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| − | |-
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| − | |E-Mail
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| − | |X
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| − | |-
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| − | |Date of Birth
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| − | |X
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| − | |-
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| − | |Gender
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| − | |X
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| − | |-
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| − | |Profile Photo
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| − | |X
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| − | |-
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| − | |Car Photo
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| − | |X
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| − | |-
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| − | |Security Code
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| − | |X
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| − | |-
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| − | |Facebook
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| − | |X
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| − | |-
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| − | |}
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| − | ===Connecting Your Social Networks===
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| − | You can connect RideConnect to your Facebook profile, if you have one. Once you've done this, RideConnect will identify other RideConnect users who are also your friends.
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| − | RideConnect doesn't require you to connect your Facebook profile in order to work. In fact, all you need are mutual contacts in your phone book and your can be off sharing rides with them.
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| − | However, by connecting your Facebook profile, you may have access to a broader group of people with whom to share rides.
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| − | ===Enabling Ride Sharing===
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| − | ===Telling Your Friends About RideConnect===
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| − | ==My Community==
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| − | ==RideBoard==
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| − | ==Creating a Post==
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| − | ==Creating a Ride Request==
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| − | ==Understanding your privacy and visibility settings==
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| − | ==Ride Sharing with RideConnect==
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