Icon.png R0002 - Some customers of TWC may experience connectivity issues when using RideConnect

App Version: All Platform: All
Released On: December 21st, 2016 Status: Valid


When using RideConnect on Wi-Fi and the provider is TWC, a user may experience connectivity issues

The user is connected to Wi-Fi that is provided by TWC. As a result, RideConnect is unable to connect to our servers intermittently and displays error messages. The user is unable to use the app

Disconnect from the TWC Wi-Fi and wait for up to a minute. Then try again using Wi-Fi from another provider or using mobile data.

You should be able to use RideConnect

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